Shipping policy
SHIPPING POLICY – Valurion
Order Processing
Once your order is placed, our team begins preparing your package to ensure it arrives in proper condition.
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Processing time: 1–3 business days
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During this time, items are verified, packed, and prepared for shipment.
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Please note that processing time is separate from shipping time.
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Orders are processed on business days only (Monday–Friday, excluding holidays).
Shipping Time
After your order has been processed and handed over to the carrier, delivery typically takes:
4–8 business days
Shipping times may vary depending on your location, carrier performance, customs processing, weather conditions, or peak seasons.
Total Estimated Delivery Time
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Order processing: 1–3 business days
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Shipping: 4–8 business days
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Estimated total delivery time: 5–11 business days
These timeframes are estimates and not guaranteed.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
Please allow time for tracking details to update in the carrier’s system.
Delays
While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including carrier delays, customs inspections, weather events, or high shipping volume.
Valurion is not responsible for delays caused by shipping carriers or external factors.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
Valurion is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
📧 Email: valurion.helper@gmail.com
🌐 Website: https://valurion.store